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| Essentially, its a single
computer dedicated soley to your website(s) with a permanent
connection to the internet. The server can be used as a single
large web site or split up into various smaller web sites
depending on your requirements. You can add as much software
as you see fit to do server-side scripting i.e: automatically
generate web pages, databases, perform e-commerce functions,
password protect sites and files, or you could even resell
portions of the server to others. |
| Shared
Hosting |
| A shared host means your
domain/files are part of a group of domains owned by various
individuals that are all installed on one server, or dedicated
host. The websites share the resources on the computer with
multiple users. |
| Can
I pay monthly? |
| Yes. You can pay monthly or prepay several months in advance. |
| Is
Adult Content Restricted? |
| Yes.
Beastiality, child pornography and incest or pages dealing
with minors are not accepted. Contact
us if in doubt. |
| Can
I upgrade or downgrade my package? |
| Yes. We work with you to ensure that you
are always on the optimal package for your needs. If we notice you are quickly approaching your bandwidth
limits we will contact you and suggest upgrading within that period to avoid overage charges. Plus at any time you
can contact
us and request changes as your hosting needs change. |
| How can I monitor my bandwidth? |
| All accounts have access to several forms of stats, including realtime graphs. If you need help interpreting any stats, please let us know through the helpdesk
or phone support systems. |
| Can
you order a Domain Name for me? |
| Due to liability issues, we cannot order a domain name for you. Please visit I
have a Domain, how do I set it up with your servers? |
| We will provide detailed instructions for you in your welcome email, or if you prefer we
will set it up for you for no charge. |
| Can
I host domains with extensions like .co.uk or .info with
you? |
| Yes! |
| Can
I have more than one domain on one account? |
| Yes. Generally we will set these up for you for free, however, we do reserve
the right to charge you a small setup fee per additional domain. |
| What
is your DNS information for pointing my domain to your servers? |
ns1.nationalnet.com
ns2.nationalnet.com
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| How
do I receive my emails? |
| You can use any pop3/smtp email program like Outlook,
Outlook Express, Eudora and Netscape to send and receive your email. We can also provide you with web based mail.
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|
Can I retrieve and send email with my broswer? |
| Yes! Please ask us for details on this. |
| What
is your attitude on spamming? |
| Spamming is NOT TOLERATED
on our servers. |
| What
is your sendmail path? |
| please contact us for details |
| What
is your perl path and version? |
| please contact us for latest version info |
| What
is your PHP version? |
| please contact us for latest version info |
| I
need a script installed, will you do it? |
| We will assist you in any way possible. If the script is a standard install, odds are that we have already installed
it hundreds of time and can do the same install for you too, for no additional fees. |
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